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Compliance Program

Compliance Program

Where promises become trusted actions
A Promise for People, Practice Leading to Trust
CEO’s Declaration of Commitment to Compliance
Based on people-centered ethical values that share warmth, we create the driving force of innovation and creativity.
Daehan Nupharm CP

Decision-Making with Fairness and Integrity as Top Priority CP (Compliance Program) refers to a compliance system operated by a company to adhere voluntarily to fair trade-related laws and regulations.
The Compliance Program is a core pillar of Daehan Nupharm’s pursuit of “people-centered management” and “sustainable value creation.” Through CP, we strive to ensure that employees naturally embody ethical standards and make trustbased decisions in their everyday work. Daehan Nupharm will continue its journey with all stakeholders, building trust on honesty and creating a better tomorrow on such foundation.

Daehan Nupharm “Compliance Program” Framework

To establish a compliance culture firmly across the organization, Daehan Nupharm has developed a Compliance Program
operation framework based on the ten key elements represented by the letters in “COMPLIANCE.”
This framework emphasizes the importance of the Compliance Program (CP) and provides a systematic operational strategy
so that all employees can voluntarily comply with the relevant laws and internal regulations.

Daehan Nupharm CP Organizational System

To establish a compliance culture and realize sustainable ethical management effectively, Daehan Nupharm operates a systematic CP organization. The CP organization has a company-wide compliance management system in place based on the CEO’s strong commitment to compliance.

Roles of the CP Organization
  • Compliance Manager
    • Oversees the company’s Compliance Program operations
    • Chairs the in-house CP Operations Council
    • Analyzes CPrisks and develops improvements as well as corrective and preventive actions
    • Manages internal reporting systems including cyber whistleblowing
    • Reviews and refers disciplinary actions for CP violators to the HR Committee
    • Reports CPoperation matters directly to management and board of directors
    • Discloses the internal CP operation status internally and externally
  • Dedicated Department
    • Manages the company’s Compliance Program exclusively
    • Executes pre/post/on-site monitoring
    • Provides employee Compliance Program training
    • Manages the CP Operations Council
  • DHNP CP Operations Council
    • Discusses CP-related matters within the company
    • Reviews compliance with CP-related laws and regulations prior to business execution
    • Disseminates regulatory amendments and policy changes to employees
  • Departmental CP Operations Managers and Other Employees
    • Conduct departmental CP self-checks using ethical management self-assessment indicators
    • Carry out CP-related risk prevention activities within departments
    • Perform job duties using the Compliance Handbook
Daehan Nupharm CP Operational Principles

How DHNPProtects Trust: “Together, Hand in Hand, Fairly” Daehan Nupharm strives to be “a healthy company for people” and believes that the roots of the ompliance culture are honesty, fairness, and mutual trust. In all business activities, we practice our Compliance Program based on the following operating principles:

Core Principles
DHNP’s Mindset for Transparent Transactions
Fairness
We eliminate unfair gains in all businesses and maintain balanced standards.
Cooperation
We respect all stakeholders,
think and act together.
Coexistence
We pursue a shared sustainable future rather than short-term gains
Judgment Standards
Ethical Standards for Right Decisions
Transparency
Decision-making and execution processes are clear, recordable,
and managed transparently for external understanding.
Non-waiting (timeliness)
All business decisions are made without expectations of return
and carried out according to their original purpose.
Appropriateness
All business activities are grounded in appropriateness and rationality.

Under these CP operating principles, Daehan Nupharm strives to instill a compliance culture throughout the organization, practice management with integrity, fulfill social responsibility, and build a sustainable future together.

Daehan Nupharm CP Operating Policy

"Trust Begins with Promises Kept" Daehan Nupharm believes that “walking the path of integrity together” is the true beginning of sustainable management.
Therefore, we go beyond laws and regulations to build an honest, transparent corporate culture centered on people.
All employees practicing ethical standards responsibly in daily work—that is the core of Daehan Nupharm’s Compliance Program (CP).

  • 01 All company business activities are based on compliance with the Fair Trade Act, Pharmaceutical Affairs Act, and all related laws and regulations.
  • 02 All employees respect the pharmaceutical industry’s market order in their work and never engage in any acts that may cause unfair trade or unfair competition.
  • 03 All employees comply with the in-house Compliance Program alongside the independent Compliance Manager and continuously strive for improvement.
  • 04 Any violation of the relevant laws or CP regulations in the course of duties will subject employees to legal or disciplinary action proportionate to the violation, according to company rules and internal guidelines.
  • 05 Upon becoming aware of legal violations, corruption, or unfair conduct during work, employees must immediately report to the Compliance Manager.
  • 06 Employees have the right and obligation to report violations of the relevant laws and CPregulations during work, and they will be strictly protected from any disadvantage or HR penalty for doing so.
  • 07 Employees pursue cooperation and coexistence with business partners based on trust and continually strive to prevent unfair trade or unfair competition arising from abuse of job position.
Daehan Nupharm CP Operational Goals

Realizing the Value of “0 (ZERO)” Daehan Nupharm seeks to create a transparent business environment under the principles of honesty and responsibility shared by all employees.
The “0 (ZERO)” we pursue is not just a number but the starting point of ethical management that shuns unfairness and corruption.
The following five ZERO policy goals are promises that DHNP strives to keep, and its collective commitments to a healthy trade culture:

  • 01 ZERO Corruption
    (ZERO Corruption)
    • All company business activities are based on compliance with the Fair Trade Act, Pharmaceutical Affairs Act, and all related laws and regulations.
  • 02 ZERO Legal Violations
    (ZERO Legal Violations)
    • Strict compliance with all relevant laws in business activities, establishing a systematic internal control system to prevent legal risks
    • Continuously updating company policies and regulations to match the changing legal environment
  • 03 ZERO Unfair Support
    (ZERO Unfair Support)
    • Preventing all forms of support that unfairly benefit specific trading partners
    • Guaranteeing transparent transactions and maintaining market competitiveness
  • 04 ZERO Unfair Trade Practices
    (ZERO Unfair Trade)
    • Prohibiting abuse of dominant position to impose unfair trading conditions or disadvantage counterparts
    • Ensuring that all transactions occur under fair and equal conditions
  • 05 ZERO Consumer Harm
    (ZERO Consumer Harm)
    • Guaranteeing product and service quality, prohibiting false or exaggerated advertising and incomplete sales practices
    • Providing prompt remedies and procedures to minimize consumer damage when complaints arise
Article 1 (Purpose)
These Terms and Conditions are intended to define the terms of use, rights, obligations, and responsibilities between Daehan Nupharm Co., Ltd. (hereinafter the “Company”) and users regarding all websites operated by the Company (hereinafter the “Site”) and any online contents provided through the Site (hereinafter the “Contents”).
Article 2 (Effect and Amendment of the Terms)
1. These Terms shall apply to all users (including job applicants) who wish to use the Site and its Contents, as stated at the bottom of the Site.
2. Users who access the Site or register by giving consent shall be deemed to have agreed to these Terms.
3. The Company may amend these Terms to the extent that such changes do not violate relevant laws including the Act on the Regulation of Terms and Conditions. Any amended Terms shall take effect upon notice through the Site.
4. Continued use of the Site or the Contents after such notice shall be deemed acceptance of the revised Terms.
Article 3 (Matters Not Specified in the Terms)
Any matters not specified herein shall be governed by relevant laws and regulations.
Article 4 (Obligations)
Obligations of the Company
The Site shall maintain the confidentiality of users’ personal information and use it solely for purposes within the Site, such as improving and operating services or providing new information. It shall not be transferred to any third party for any other purpose. (However, exceptions shall be made where disclosure is legally required—for example, upon a lawful request by investigative authorities or the Korea Communications Standards Commission.)

Obligations of Users and Job Applicants
1. Users must comply with these Terms, applicable laws, and all notices posted on the Site.
2. Users may not engage in profit-seeking activities using the information or Contents without prior consent from the Company. That is, information or Contents obtained from the Site may not be reproduced, modified, published, or broadcast without the Company’s prior approval.
3. Users must not alter or distribute information or Contents provided by the Site in any manner that violates public order or decency
4. Users must not infringe any intellectual property rights, including copyrights, without the Company’s consent, nor harm the reputation of the Site or third parties, or interfere with their business.
Article 5 (Service Availability)
The Site shall, in principle, be available year-round without interruption, except in cases of business or technical difficulties or other unavoidable circumstances. However, the Company may partially or fully restrict service when necessary—such as for maintenance, system failure, or service overload caused by force majeure.
Article 6 (Provision, Restriction, and Suspension of Information)
1. The administrator may, in the course of operating the Site, provide various information through channels other than the Site itself.
2. The Company may restrict or suspend service when it becomes impossible to continue providing it.
Article 7 (Disclaimer)
1. The Company shall not be liable for any failure to operate the Site or provide Contents due to policy changes, special circumstances, or force majeure.
2. The Company shall not be liable for any service interruptions or restrictions arising from causes attributable to the user.
3. The Company shall not be responsible for information posted by users; all responsibility lies with the user.
4. The Company shall not be liable for any disputes or issues between users and third parties arising through the Site.
5. The Company shall not be liable for any damages caused by the intentional acts or negligence of users or visitors arising from the Site or its Contents.
6. The Company shall not be responsible for users’ failure to gain expected benefits from the service, or for any damages resulting from their choice or use of service materials.
Article 8 (Compensation for Damages)
The Company shall not be liable for any damages incurred by users in connection with the use of the Site or its Contents.
Article 9 (Governing Law and Jurisdiction)
Any disputes or lawsuits arising between the Company and users in relation to the use of the Site and its Contents shall be subject to the jurisdiction of the court having authority over the location of the Company’s head office, and the governing law shall be the laws of the Republic of Korea.
Daehan Nupharm Co., Ltd. (hereinafter referred to as the “Company”) values customers’ personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.
Through this Privacy Policy, the Company informs you of how and for what purposes your personal information is used,
and what measures are being taken to protect your personal data.
In the event of any amendments to this Privacy Policy, the Company will notify users through website announcements (hereinafter referred to as the “Site”) or individual notices.
This policy has been effective since January 1, 2014.
Items of Personal Information Collected
The Company collects the following personal information for purposes such as job applications, consultations, inquiries, and service requests.

Collected items: name, date of birth, gender, phone number (mobile/landline), address, email, photo, educational background, occupation, career details, company name, department, position, period of employment, educational history, career history, salary, job description, projects undertaken, detailed work tasks, major achievements, reason for resignation, qualifications, family information, self-introduction, veteran status, disability status, and any personal information submitted by the user for recruitment purposes. Additionally, during service use or business processing, the following information may be automatically generated and collected:
Type of browser and operating system, visit records (IP address, access time), and cookies.
Method of collection: through the Site (general inquiries, product inquiries, partnership proposals, recruitment).
Purpose of Collecting and Using Personal Information
The Company utilizes the collected personal information for the following purposes:
Responding to various inquiries.
User management and handling of complaints or civil petitions.
Evaluation and processing of recruitment applications.
Retention and Use Period of Personal Information
In principle, personal information is destroyed without delay once the purpose of collection and use has been fulfilled.
However, if retention is required under relevant laws and regulations, the Company may retain user information for a specific period as prescribed by such laws.
Items retained: Personal information items specified above.
Legal basis for retention: Consumer protection and data management.
Retention period: 3 years.
Records related to consumer complaints or dispute resolution: 3 years (in accordance with the Act on the Consumer Protection in Electronic Commerce, etc.)
Procedures and Methods of Personal Information Destruction
In principle, the Company promptly destroys personal information once the purpose of collection and use has been achieved. The procedures and methods of destruction are as follows:
Destruction procedures: Information entered by users for purposes such as membership or application submission is transferred to a separate database (or stored separately in paper form) after the purpose has been achieved. It is retained for a certain period in accordance with internal policies and relevant laws (refer to retention and use period), and then destroyed. Personal information transferred to a separate database is not used for any purpose other than as required by law.
Destruction method: The data is deleted using a database deletion method.
Provision of Personal Information
The Company does not, in principle,
When users have given prior consent.
When required by law or when an investigative agency requests such information in accordance with legally prescribed procedures.
Entrustment of Collected Personal Information
The Company does not entrust users’ personal information to external companies without prior consent.
Should such entrustment become necessary in the future, the Company will notify users of the entrusted party and the scope of the entrusted tasks, and obtain prior consent when required.
Rights of Users and Legal Representatives, and Exercise Thereof
Users may, at any time, view or modify their registered personal information and may also request withdrawal of membership.
If you contact the Personal Information Manager in writing, by phone, or via e-mail, the Company will take prompt action.
When you request correction of an error in your personal information, the Company will not use or provide such information until the correction has been completed.
If incorrect information has already been provided to a third party, the Company will notify the third party of the correction without delay so that it may be applied.
Personal information that has been canceled or deleted at the user’s request is handled according to the “Retention and Use Period of Personal Information” policy and will not be viewed or used for any other purpose.
For users under the age of 14, their legal representative has the right to access or correct the child’s personal information and to withdraw consent to its collection and use.
Use of Cookies
Purpose of Using Cookies
Cookies are used to prevent duplicate display of pop-up notifications.
Installation, Operation, and Rejection of Cookies
Users have the option to accept or reject the installation of cookies. Accordingly, users can set their web browser options to allow all cookies, to confirm each time a cookie is stored, or to reject all cookies.
By adjusting the settings of the web browser in use, users may allow all cookies, be prompted to confirm each time a cookie is saved, or refuse the storage of all cookies.
Example of setting method (for Internet Explorer): Tools at the top of the web browser → Internet Options → Privacy tab.
Personal Information Complaint and Inquiry Service
To protect customers’ personal information and handle related complaints, the Company designates the following department and Personal Information Manager
Customer Service Department: IT Team, Management Information Division
Personal Information Manager: Park Kangwon
Phone No.: +82-31-778-2626
Email: webmaster@dhnp.co.kr

You may contact the Personal Information Manager or the responsible department regarding any inquiries or complaints related to personal information protection arising from the use of the Company’s services.
The Company will provide prompt and adequate responses to your inquiries.
For further reports or consultations concerning personal data infringement, please contact the following organizations:

1. Personal Information Infringement Report Center (www.1336.or.kr/ No area code 118)
2. Korea Internet & Security Agency, Privacy Mark Certification Committee (www.eprivacy.or.kr/+82-2-580-0533–4)
3. Supreme Prosecutors’ Office Cyber Crime Investigation Center (http://icic.sppo.go.kr/+82-2-3480-3600)
4. National Police Agency Cyber Terror Response Center (www.ctrc.go.kr/+82-2-392-0330)